Security in the event of termination, severance agreement, disability or death

We don't leave employers out in the cold

An employee leaves the company and the question quickly arises: What actually happens to his company bike? If the employee decides against transferring or taking over the company bike in the event of a change of company, employers can simply return the bike. A return is also possible in the event of termination by the employer, a termination agreement, disability or the death of the employee. We explain the procedures below.

The employee has decided against the company bike? No problem! It will find its way back to us in just a few steps:

1. Employer reports the insured event

• Notification is made via the Bikeleasing portal before leaving the company
• Required documents: notice of termination / confirmation of termination, termination agreement, notification of pension due to full reduction in earning capacity

2. Dispatch of the return confirmation

• Bikeleasing-Service sends the return confirmation to the customer and specialist dealer
• The employer will be informed of this

3. Making an appointment

• company bike user and specialist dealer make an appointment
• If it is not possible to return the bike to the original dealer, the bike can also be returned to another Bikeleasing partner dealer by prior arrangement
• A selection of specialist retailers can be found here

4. Return of the company bike

• The company bike must be returned on the agreed date in a proper and complete condition (including leased accessories such as charger, display, lock, keys, etc.)

5. Confirmation of return to Bikeleasing Service

• The specialist retailer sends a scan of the signed return confirmation via the Bikeleasing portal

6. Settlement by the insurer

• Bikeleasing-Service arranges the settlement with the insurer and informs the employer of the premature end of the contract once the settlement has been completed
• Bikeleasing-Service takes care of the rest with the specialist dealer

Important: in the event of termination, a termination agreement and incapacity to work, a notification obligation of 14 days applies.

Return procedure for company bicycles in the event of death

When a colleague passes away or suffers a fatal accident, there is great consternation in the company. Sometimes things come to a different end than we would have wished. That's why the death of an employee is also covered by our default insurance. To give family members the space they need during this time, employers have the option of handing over the bike themselves. Otherwise, the return procedure is as follows:

1. Employer reports the insured event

• Notification is made via the Bikeleasing portal as soon as it is known
• Required documents: death certificate
• If the death certificate is not yet available, it is possible to upload a blank document and indicate in the comments field that the death certificate will be submitted later

2. Dispatch of the return confirmation

• Bikeleasing-Service sends the return confirmation to the employer and specialist dealer
• If the bike is returned by the surviving dependants, please forward the return confirmation accordingly
• After receiving the return confirmation, the appointment can be arranged with the specialist dealer

3. Return of the company bike

• The company bike must be returned on the agreed date in a proper and complete condition (including leased accessories such as charger, display, lock, keys, etc.)

4. Confirmation of return to Bikeleasing-Service

• The specialist retailer sends a scan of the signed return confirmation via the Bikeleasing portal

5.Settlement by the insurer

• Bikeleasing-Service arranges the settlement with the insurer and informs the employer of the premature end of the contract once the settlement has been completed
• Bikeleasing-Service takes care of the rest with the specialist dealer

Detailed information on our insurance benefits and service packages can be found in our Insurance and Service Manual.